Privacy Policy

At Myrtle House Nursery your privacy and data is important to us and our privacy notices explain how we collect, use, process and store your personal information.

Your privacy is protected by law and the General Data Protection Regulation (GDPR).

Our full Privacy Policy is available by contacting our Data Controller via email at nursery@myrtlehouse.org.uk.

PRIVACY POLICY FOR WEBSITE USERS

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.myrtlehousenursery.org.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Information collected is used only for the purposes that is stated at time of collection or as stated in this policy, unless first seeking your consent, or required by law.

We, use your Information in the following ways: 

  • To ensure that content from our Website is presented in the most effective and efficient manner for you and your computer; 

  • To allow you to register, request information or order any products and services available on our Website where you choose to do so; 

  • To notify you about changes to our service; 

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your data as described above. For example, we use Squarespace to power our website--you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

STORAGE OF DATA

The data you provide to us via the website we will hold in our software systems. Personal data held within a software system will be securely protected with individual logins, which will only be given to those who need to access the data.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

Whenever your personal data is collected or processed, we will only keep it for as long as is necessary for the purpose for which it was collected. At the end of that period, your data will be deleted completely.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We are obliged under GDPR to complete your request free of charge and within 1 month of receipt of the request. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

SOCIAL MEDIA

Myrtle House Nursery currently uses only one social media platform, Facebook. We have social media button links from our website to this site. Use of these links is at the users own risk. We do not endorse any material posted on these social media websites unless officially posted by the nursery and we have no responsibility for the content or the tracking cookies they contain.

DOWNLOADS

The download of any documents or photos from our website or one of our social media platforms is at the user’s own risk.

YOUR CONSENT

By using our website, you consent to our collection and use of your Information as described in this Privacy Policy. If we ever change our privacy policies and procedures, we will post those changes on our Website to make you aware.

COMPLAINTS

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by one of the senior leadership team, who will do their best to try and resolve the issue. If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:

Website: www.ico.org.uk

Telephone: 03031231113

Address: Information Commissioners Office, Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF

CHANGES TO THIS POLICY

Myrtle House Nursery reserves the right update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@myrtlehouse.org.uk or by mail using the details provided below:

Data Controller

Myrtle House Nursery, Myrtle House, 

22 Myrtle Terrace, Llanelli, 

Carmarthenshire, SA15 1LH 

Email: nursery@myrtlehouse.org.uk

STATUTORY INFORMATION ABOUT MYRTLE HOUSE NURSERY

Myrtle House Nursery is a ministry of the Myrtle House Community Church, Llanelli, E.F.G.A Charity No: 251549 and part of Myrtle House Ltd. Reg No. 5152593, Charity No: 1105421

Registered Office: Myrtle House Nursery, Myrtle House, 22 Myrtle Terrace, Llanelli, Carmarthenshire, SA15 1LH 

Last updated : 30th January, 2023